Scott Lippitt

KPIs That Actually Matter: Stop Measuring for the Sake of Measuring

Let’s talk about KPIs (key performance indicators). They sound fancy—and they are—but if you’re not careful, they can also be totally useless. Think about it: the wrong KPIs are like using a thermometer to gauge your car’s speed. Sure, it’s a number, but it’s not the right number. So, how do you pick KPIs that […]

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Fueling Bold Ideas: Helping Clients Unlock Innovation and Creativity

Let’s cut to the chase: innovation isn’t just a buzzword. It’s the fuel that keeps businesses relevant, exciting, and (most importantly) alive. But convincing your clients to embrace it? That’s another story. For many, “innovation” sounds like something reserved for Silicon Valley startups with beanbag chairs and kombucha on tap—not for their perfectly fine, why-fix-what-ain’t-broken

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Stop Clients from Drowning in Dollar Signs: Teach Them How to Master Budgeting and Financial Planning

Let’s face it: “financial literacy” sounds like one of those things you nod along to in a meeting but secretly hope no one asks you to explain. For many business owners, managing money feels overwhelming, like trying to solve a Rubik’s Cube blindfolded. But here’s the truth: financial literacy isn’t rocket science—it’s about understanding how

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Want Repeat Business? Build Relationships, Not Just Contracts

Let’s talk about clients. You know, those wonderful people who pay the bills, keep your business afloat, and occasionally send emails that make you question your career choices. Love them or not, one thing’s for sure: keeping them happy is non-negotiable. And that’s where strong client relationships come in—because, spoiler alert, it’s a lot easier

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Disaster-Proof Your Clients: Crafting Crisis Plans That Save Your Clients’ Bacon

Here’s a hard truth: crises don’t book appointments. They just show up—uninvited, inconvenient, and ready to wreak havoc. Whether it’s a PR nightmare, a supply chain disaster, or something that sounds straight out of a dystopian movie (hello, global pandemics), your clients need to be ready. And no, “we’ll figure it out when it happens”

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Tired of Being the Bottleneck? Here’s How to Let Go and Watch Your Team Thrive.

Let’s get something straight: delegation isn’t about dumping your to-do list on the nearest unsuspecting coworker. (That’s just passing the buck.) Delegation done right is a game-changer—for you, for your team, for productivity, and for the office snack budget (because yes, when everyone’s less stressed, even snack choices improve). Effective delegation is about handing over

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No More Lip Service—Transform Company Culture with Authentic, Inclusive Strategies

Let’s cut to the chase: if your company culture is a mess, your employees won’t stick around. People don’t just want a paycheck; they want a place that actually feels good to show up to every day. A positive and inclusive culture isn’t just about throwing some diversity statements on your website or setting up

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The Power of Letting Go: Guide Clients on Mastering Delegation for Scalable Success

A Primer on How to Let Go (Without Letting Everything Fall Apart) Here’s the thing: if you’re trying to do everything yourself, you’re basically setting yourself up for a one-way trip to Burnout City (population: you). The truth is, learning how to delegate isn’t just a “nice-to-have” skill—it’s a survival tactic. It’s how you keep

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Outlearn, Outlast: Make Lifelong Learning Your Ultimate Competitive Edge

Here’s the truth: if you’re not learning, you’re stagnant. And nobody wants to be stagnant (unless you’re a pond, in which case, carry on). The world moves fast, and if you’re not keeping up, you’re basically running on a treadmill while everyone else is sprinting ahead. So yeah, adopting a mindset of continuous learning isn’t

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How to Not Suck at Networking: LinkedIn Edition

Let’s be real—most people hate networking. It feels fake, awkward, and like you’re just trading business cards so you can forget about each other later. But here’s the thing: networking, when done right, is how stuff gets done. And LinkedIn? That’s your networking playground. (Yeah, I said it—playground.) It’s not just a glorified resume site;

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